Jio Customer Associate – Freelancer

Job Description

Jio Customer Associate is an aspirational program to connect women and youth to be a part of the Digital India Movement. It enables people with diverse backgrounds such as Students, Self-Employed, Homemakers, and Field staff to support our customers with various initiatives.
We are looking for freelancers who have good communication skills, understand customer demographics, and can speak in the local language. Jio will provide adequate training and support for this program.

Job Responsibilities :

1. Acquire new customers
2. Call Jio Customers and explain them about Jio’s Recharges
3. Assist the customers in completing Jio Recharge
4. Sell new Jio connections to prospective customers
5. Resolve customer queries within agreed timelines
6. Ensure a delightful customer experience
7. Respond to all customers in an appropriate tone and language
8. Capture customer details and data relevant to the call or service
9. Learn about Jio’s plans, products, and services to add value to the
offering

Education Requirement :

10th / 10 + 2 (Preferred)

Experience Requirement :

Fresher

Skills & Competencies :

1. Basic knowledge of reading and writing
2. Smartphone usage
3. Speak local language
4. Sales and customer handling skills
5. Ability to learn
6. Goal and result oriented

Location: PAN India