Customer Service Representative | WFH

Job Description

Tasks include :

Diagnose and solve the customer’s problems Communicate effectively via email and live chat with our customers Coordinate effectively with peers and your manager Contribute to a high-performance and friendly workplace culture

What we’re looking for:

Excellent written and verbal communication skills in English, Hindi, and Bengali Strong problem-solving skills and a tech-savvy (frequently using social media is a plus) Good knowledge of G-suites and basic troubleshooting skills Team player and continuous learner Have a laptop with a stable internet connection (minimum specs: 8 GB RAM, SSD is preferable) Flexible working hours (including weekends and public holidays)

Requirements:

All levels of experience are welcome!

Benefits :

The flexibility of working from home without having to go to the office Work with clients in the USA, EU, and elsewhere Extensive opportunities to learn from, and work with, high-performing colleagues Career opportunities! We’re a fast-growing startup with roles and positions to grow into