Virtual Receptionist | U.S. and Mexico | Smith.ai

Remote | Work From Home | Flexible Jobs, Virtual Assistant, Chatting, Customer Support
Mexico, U.S.A, Work From Home
May 8, 2023
Freelance Full Time Part Time Work From Anywhere Work From Home
Application ends: December 31, 2026
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Job Description

Job Title: Virtual Receptionist

Company: Smith.ai

Location: Remote work from the U.S. or Mexico only

Job Summary:

  • Answer calls for various businesses and professionals
  • Take messages, screen clients, book appointments, collect payments, and transfer calls
  • Provide business information to callers
  • Be part of a team and contribute to excellent customer service

Qualifications:

  • Excellent typing and multitasking skills
  • High-speed internet access
  • Ability to work flexible hours remotely in a quiet setting (U.S. or Mexico only)
  • Professional and confident communication skills
  • Computer proficiency
  • Fluent English (bilingualism a plus)

Desired Skills & Qualities:

  • Experienced communication skills (verbal & written)
  • Ability to follow instructions and listen attentively
  • Strong ethical decision-making
  • Caring and respectful demeanor
  • Adaptable and willing to learn
  • Ability to multitask and serve clients directly
  • Resourceful and a problem-solver

Requirements Before You Apply:

Here’s a breakdown of the things you’ll need before applying:

Basic Eligibility:

  • Authorization to Work: If you’re based in the United States, you’ll need legal authorization to work there and be able to pass a background check.

Computer Setup:

  • Desktop/Laptop: You’ll need a personal desktop or laptop computer.
  • Operating System:
    • Windows (assumed) – No specific version mentioned.
    • Mac – MacOS Ventura 13.6.1 or earlier versions.
  • Browser: Google Chrome browser must be installed.
  • Display Resolution: Minimum resolution of 1024×768 pixels.
  • RAM: Minimum of 8GB of RAM.

Internet Connection:

  • Reliable Broadband: You’ll need a stable and reliable broadband internet connection.
  • Speed:
    • Ping: Less than 50 milliseconds (ms).
    • Download Speed: Greater than 10 Mbps.
    • Upload Speed: Greater than 3 Mbps.
  • Speed Test Websites: These websites can be used to test your internet speed:

Communication Skills:

  • Typing Speed: You should have strong typing skills with a minimum speed of 40 words per minute (wpm).

Work Environment:

  • Quiet Environment: You’ll need a quiet space to take calls.
  • Headset: A headset with a microphone arm is required.

If you’re interested and meet the location requirements, this could be a great fit!

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